Frequently Asked Questions

Grand Hotel Belvedere is located at Im Gruebi 1440, 3823 Wengen, Switzerland.

No, valet parking is not available, as Wengen is a car-free village.

As Wengen is a car-free village, It can only be reached by a beautiful 12-minutes train ride. There is a parking in Lauterbrunnen, conveniently located with the train station on the 7th floor.

Yes, Grand Hotel Belvedere hotel can be accessed by all of Switzerland’s main airports. The main airports are EuroAirport Basel-Mulhouse-Freiburg (BSL), Zurich Airport (ZRH), and Geneva Airport (GVA), which can be reached in under three hours via public transportation or car.

Travelers can easily reach our hotel in Wengen, Switzerland from all major airports. For detailed travel instructions, please visit our transportation guide or plan your itinerary via the SBB train service.

Taxi fares from Zurich, Basel, or Geneva to Wengen generally cost around CHF 600. As an alternative, Wengen can be reached easily via public transportation.

The nearest train stations to our Swiss Alps hotel Wengen station, located 450 m away from Grand Hotel Belvedere.

As a car-free village, Wengen is extremely walkable, making it easy to savor every moment on foot or by bike/electric bike. Our Valet Team will be happy to drive you where needed with our electric vehicles

Our Guest Experience Team will be more than happy to recommend the best Wengen attractions for your Swiss Alps travel itinerary.

Nearby attractions include Jungfraujoch, Maennlichen Cable Way and Jungfrau Ski Region in winter and plenty of hiking opportunities in summer. Surrounded by the grandeur of the Lauterbrunnen Valley, there is no shortage of experiences to take in.

Yes, we offer daily housekeeping service to ensure your accommodations are nothing short of a clean, luxury stay, set to the highest standard.

We offer a premier selection of rooms and suites, designed to enhance relaxation, with views of the Jungfrau or garden.

Our rooms and suites are equipped with a flat-screen TV, Wi-Fi, a phone, and Bang & Olufsen Bluetooth speakers, so you can relax in style.

We are so glad to hear that you would like to take a piece of your Wengen retreat with you back home. Please visit the reception area to purchase our branded items.

Grand Hotel Belvedere is a non-smoking hotel, therefore smoking is not allowed inside the hotel. However, we have designated areas outside where you can smoke freely.

Yes — please enjoy the luxury of a refined dining experience, delivered right to your room for the utmost comfort.

Yes, every room has a private bath, ensuring you have privacy and comfort at all times.

Yes, every room has a minibar stocked with premium refreshments.

Every room has a safe, a direct phone, a flat-screen television, a tablet, a minibar, Wi-Fi, a hairdryer, a coffee and tea maker, bathroom amenities from Grown Alchemist, and welcome amenities for a refreshing arrival.

To schedule a wake-up call, please contact the Guest Experience Team

Yes, small pets are welcome, with a limit of one pet per stay.

Up to 2 years their stay is free of charge, from 2 to 11 breakfast charges are applicable while, from 12 years old full charges are applicable.

Our hotel features three swimming pools, Wi-Fi, two fine-dining restaurants, a fitness centre, two bars, and a sun terrace for optimal relaxation.

Yes, we have two swimming pools available, including an indoor and outdoor pool for year-round swimming.

Raise a toast to your alpine getaway at Crystal Bar — a local favorite for social cocktail hours.

A delicious buffet breakfast is served daily for our guests. Depending on the package booked, it may be included.

Yes, we have plenty of dining options on-site for every taste. Indulge in your favorites at Brasserie Belvedere, Restaurant Waldrand, Sonnenbad, and our two bars, Belvi Salon and Bergwald Bar.

Nearby dining options include Restaurant Da Sina (150 m), Restaurant Caprice (650 m), Mira’s Steakhouse (300 m).

Check-in is available after 3 p.m. and checkout is before11 a.m.

Early check-in is subject to room availability. Please contact our team to enquire about an early check-in should you need one. Should you arrive to the hotel before your room is ready, we will be delighted to store your luggage in a safe place, while you enjoy the facilities.

There is no time limit — check-in is available 24/7 to accommodate your arrival schedule.

Guests are required to show a valid ID and credit card upon check-in.

Yes, we have a designated area where we can keep your luggage should you need to store it.

Yes, the full room rates will be charged upon an early checkout.

No, we do not offer currency exchange. We recommend exchanging your currency at the station or a local bank.

Yes, please contact our Guest Experience Team should you need an extra bed.

Yes, we are happy to dry-clean your items during your stay.

Yes, we offer shoe shine service on-site.

Our Wengen hotel is proud to accommodate the needs of our business travelers. We have state-of-the-art meeting and banquet facilities so you and your team can gather efficiently, in an inspiring and productive space.

All of our rooms and suites have safes so you can securely store your valuables. Should you need further space, please contact our Guest Experience Team

Yes, you are more than welcome to send a package to the hotel. Please make sure the sender places "C/O" before your name on the package label.

We have a diverse range of experiences and wellness services to enjoy at Grand Hotel Belvedere. Our Guest Experience team is happy to help you craft the perfect Wengen travel itinerary.

Our hotel staff is here to help and can speak English, French, German, Italian, Portuguese, and Spanish.

Yes, please contact our Guest Experience Team to arrange your perfect itinerary.

To make a reservation, please contact us at grandhotelbelvedere@beaumier.com or call +41 33 856 67 00.

For group sales and event enquiries, please contact us at grandhotelbelvedere@beaumier.com or call +41 33 856 67 00.

If you happen to damage your room, a fee will be charged, totaling the value of the damage.

Yes, we accept third-party payments.

Unfortunately, we do not accept traveler’s checks as payment.

Up to 7 days Before your arrival, 100% of the total booking cost will be charged.

If you cancel or modify the booking, or don't show up, you will be charged the total price of the reservation.

Your credit card will be charged automatically at the time of booking, to guarantee your stay.

Cancellation is free of charge up to seven days before arrival, including a refund of your deposit. Cancellation within seven days of your arrival date will be free of charge to cancel, but the deposit will remain non-refundable.

We accept AMEX, Visa, Diners, Mastercard, and CUP.

No, please feel free to stay as long as you would like.

Yes, we have a fitness center, equipped with Technogym equipment so you can fully relax and get a dose of alpine wellness.